Frequently Asked Questions (FAQ)

1. What type of art do you create? 
I create framed woven images that incorporate LED lighting. This unique combination of wool and light results in mesmerizing pieces that enhance any space with both texture and illumination.

2. How much do your artworks cost? 
Prices for my artworks start at €4000. Each piece is handcrafted and unique, reflecting the artistry and quality that goes into its creation.

3. Do you accept custom commissions? 
Yes! I offer the opportunity for custom commissions. If you’re interested in creating a personalized piece that resonates with your vision, please contact me for more details.

4. How long does it take to create a commissioned piece? 
The timeline for commissioned artworks can vary depending on complexity and my current schedule. Once we discuss your ideas, I will provide an estimated completion date.

5. How will my artwork be shipped? 
All artworks are carefully packaged to ensure they arrive in perfect condition. I use trusted shipping providers, and you will receive tracking information once your piece is dispatched.

6. Do you offer returns or exchanges? 
Given the unique nature of each piece, I do not offer returns or exchanges. However, if you have concerns upon receiving your artwork, please reach out to discuss.

7. Can I see your artwork in person before purchasing? 
Yes! I offer private viewings by appointment. Please contact me to schedule a visit and experience the artwork up close.

8. How do I care for my artwork? 
To maintain the integrity of your woven artwork, avoid direct sunlight and keep it in a stable environment. Dust gently with a soft cloth, and avoid using any cleaners that could damage the materials.

9. Do you ship internationally? 
Yes, I offer international shipping! If you’re interested in purchasing a piece, please contact me beforehand to obtain an estimated shipping cost based on your location. I’ll be happy to provide you with all the details to ensure a smooth delivery process.

10. Will I need to cover any customs fees? 
Yes, all taxes and customs fees for international shipments will be the responsibility of the buyer. Since the artwork is shipped from Poland or Spain, please be aware that these costs may vary depending on your location.

11. What materials do you use, and are they environmentally friendly? 
I prioritize sustainability in my artwork. The wool I use is both mulesing-free and cruelty-free, ensuring it’s sourced ethically and responsibly. Additionally, the paint used for the frames is non-toxic and lead-free, meeting the highest safety standards. This commitment to high-quality, eco-friendly materials reflects my dedication to protecting both the environment and the well-being of my customers.

12. How can I contact you for further questions? 
Feel free to reach out via the contact form on my website or email me directly at yofidecor@gmail.com. I’m here to assist you!